FAQ

1.What is the order procedure?

 

1st, choose the items you like off CheckYourFootwork.com and list out the item numbers, sizes and probable quantity to our sales.

 

2nd, our staff will check the availability of the items you need from the factory and the market here in China(normally take 1 day). Then the sales will give you a reply with the availability and quotation in a word file(with pics, sizes and quotation under each item you want).

 

3rd, negotiate with our sales after you got the reply from them for the price and replacement and finilize the order.

 

4th, transfer the payment according to the total of final order that you confirmed with our sales. We strongly recommend Western Union, because we are VIP member of Western Union here in China. It is the fastest and safest way for us to get the payment.

 

5th, After payment done, we will gather all the goods you need from the market and the factory. But here we need to inform you that some of the goods you confirmed with our sales may be sold out again because the stock is changing every day in the market. Another reason is sometimes the customers took too long to confirm the order as well as the payment so the factory may run out of stock during this period of time. We hope for your kind understanding and send the payment as soon as you confirm the order.

 

6th, normally it takes us 1-2 days to get the order prepared(including replacement sometimes). Shipment will be sent once we got all the goods together. And the tracking numbers will be offered after we delivered the goods. For EMS/USPS, it usually takes about 7-10 business days for the USA customers to get the goods. We also offer fast shipment like DHL,UPS,TNT,Fedex as well as some air cargos and container shipment. Contact with us for more details.

 

2.Are CheckYourFootwork.Com's Products Authentic?

 

To be honest, it is very very hard to get the authentic shoes here in China at a very good price. While our shoes are with authentic quality(some of them are even from nike authorized factories), but can't be called authentic without nike authorization letter for sales. Still some of the suppliers can get the original brand name shoes from authorized factories(some workers stole them), but they are very very rare, no boxes and size broken. As wholesalers, that is hard for our business without continuous stock. Anyway, kindly inform all our new and old customers: be careful with those who are telling u that they are selling authentic shoes at a unbelievelable cheap prices. While CheckYourFootwork.com get our shoes mainly from the biggest factories in china to make sure best quality in all details. If u want to sell our shoes as authentic stuff at your end, u can contact our sales for reference.

 

Remember:Get the best quality and right shoes from china, don't try to get authentic shoes from china.

 

3.Where can I see the price list?

 

CheckYourFootwork.Com doesn't list prices online because we are dealing with clients all over the world with different currencies and shipping rates. For price info,pls contact our sales dept. All orders will be processed via email or msn messenger. Our sales person will get back to u with relative info within 24hrs.

 

4.How does CheckYourFootwork.Com determines shoe pricing?

 

Our prices base on the cost of products and shipping freight as well as the volume of your order.Maybe we are not the best prices provider, but we are surely your best supplier and the most professional wholesalers in china. Price is important but not the only factor for business. You should also take good stock, good faith, speedy service as well as professionality into consideration. Mutual benefit is the basis of a long term,successful cooperation. For bulk order over 100prs, we will do our best to meet your target price as long as it is reasonable. We never say yes to all demands and fail to keep words, other than some suppliers say yes and drop their prices to unreasonable level just want to get your payment first. We don't take such suppliers as competitors because we know clients will finally come back to us as long as we keep good words,and doing good business.

 

5.What is the minimum order quantity(M.O.Q)?

 

CheckYourFootwork.Com mainly do wholesale business. Minimum order is 12prs,mixing not more than 3 colors. A mixed order with too many styles will probably cause delay and mistake because of harder handling and shoes availability.We really hope u can understand this. We don't take money and then keep asking for replacement and making changes again and again.

 

6.Does CheckYourFootwork.Com provide dropshipping service?

 

Yes, prices for Dropshipping are a little higher than wholesale price because of extra shipping cost for small orders. Dropshipping prices are not negotiable. Clients who cancel of keep changing their order will not be allowed for this service anymore.

 

7.What Payment Methods does CheckYourFootwork.Com accept?

 

As a VIP member of Western Union, CheckYourFootwork.Com strongly recommend our customers to use Western Union for international payment. Because Western Union is the best and fastest way for our business right now. Within 10mins after we got the MTCN, we can get our money and go ahead with your order procedure. Meanwhile, Paypal service is only accepted for the small trial orders and also for Paypal we need to charge you 6% for the fee. Anyway,you can trust CheckYourFootwork.com by using western union because CheckYourFootwork.com is among the most professional online wholesalers in china,supplying more than 1000 clients/stores in the USA.We are pursuing long-term, mutual beneficial cooperation with all of our clients and respect in Faith,quality,service and prompt update.

 

*COD is not an option of payment.